Water Purification In The Coming Decades Environmental Sciences Essay

This article was written by six academicians related to a work for The Center of Advanced Materials for the Purification of Water with Systems ( NSF STC WaterCAMPWS, University of Illinois, USA ) . They are working for assorted sections which are suited for this research at different universities. The WaterCAMPWS plants for new engineerings for H2O intervention. ( 1 ) This article focuses on recent engineering for disinfection, decontamination, re-use and desalinization methods to better H2O quality. It describes the importance of H2O and H2O jobs, moreover it gives information about the H2O intervention systems utilizing today and will be used in the hereafter. It besides makes comparings to place the advantages and the disadvantages of H2O intervention systems. It is suited for anyone who wants to be informed about H2O purification techniques. A individual who has the proficient substructure about H2O and H2O intervention can understand more easy this article. While reading sometimes troubles may be encountered to understand this article but in general linguistic communication of the article was clear. At the first portion of the article writers mention the importance of the H2O, pollutants H2O job and new H2O intervention engineerings. Water job is explained clearly by utilizing singular Numberss but they do non give the day of the month and beginnings about Numberss. In add-on to the state of affairs at the article, developed and developing states are provided the illustrations of the H2O state of affairss to do the H2O job more apprehensible. Water is needed for populating beings to last and there is life on the Earth thanks to H2O. ( 2 ) Harmonizing to the World Health Organisation ( WHO ) H2O may incorporate bacteriums, suspended atoms, parasites, viruses, organic chemicals, heavy metals and dissolvers above the allowed sum for illustration, Escherichia coli and arsenic degree bound is should be less than 10 & A ; Icirc ; ?g/l ( WHO report, 2008 ) ( 2-3 ) The riddance of unwanted stuffs, chemicals, contaminations, drosss, microorganism is called H2O purification which is a cleansing procedure. ( 4 ) Clean H2O demand is lifting twenty-four hours by twenty-four hours because of increasing in population, H2O deficit and users competition. ( 5 ) If people accessed clean drinkable H2O easy, it would be a wholly positive consequence on wellness. Unfortunately, WHO report in 2007 shows that 1.1 billion people can non make the clean H2O and 1.8 million people die desiccation from diarrheal because of safe H2O job each twelvemon th. Hearth jobs, encephalon stokes, HIV/AIDS, acute respiratory diseases, chronic lung diseases are some wellness jobs which are caused by diarrheal. ( 3 ) The recent H2O intervention activities are non safe, sustainable and sufficient plenty but they can be develop such as energy efficient systems, renewable purification. ( 2 ) New coevals H2O intervention systems, which are based on such as disinfection, flocculation, deposit and decontamination engineerings, should be developed to take bacterial, viral and parasitic pathogens more efficaciously. ( 9 ) At the beginning of 4000 B.C. people tried to do imbibing H2O better in gustatory sensation and odor. Some intervention methods were developed such as sand filtration, disinfection by sunshine and boiling after 1500 B.C. ( 9 ) At 1600 & A ; acirc ; ˆâ„ ¢s desalinization experiments began and around 1800 & A ; acirc ; ˆâ„ ¢s the first H2O purification works was built in Scotland. During the twentieth century, people focused on imbibing H2O quality particularly taking the pathogens. In 1914 The U.S. Public Health Service prepared criterions about imbibing H2O and which were revised by the Public Health Service in 1925, 1946 and 1962. ( 9-3 ) Disinfection is the procedure of the deactivating or destroying of infective micro-organisms present in H2O. ( 10 ) In the paper, extended information about disinfection methods and the comparing between germicides were written. Writers give information about how the disinfection processes can command the viruses but I think this is unneeded item about the topic. Using sunshine ( solar ) was the first application of disinfection. ( 10 ) The most common disinfection methods are free Cl and Cl related chemicals because of cost and easy handiness, they eliminate the life stuffs by oxidization of cell wall compounds. Free Cl ( Cl2 ) is so effectual method but Cl is a really unsafe chemical and it produces toxic disinfection byproduct DBPs for illustration trihalomethanes. ( 11 ) The method of utilizing solid Ca hypochlorite ( Ca ( ClO ) 2.4H2O – 65 % Cl ) as a germicide has a batch of restrictions such as corrosion and gustatory sensation jobs. Another germicide is sodium hypochlo rite ( NaClO ) solution ( 5-15 % Cl ) which can non be stored easy. ( 11 ) Viruss, barm, spores, bacteriums, and casts can be killed by ozone disinfection method. Ozonation method is more effectual than Cl method and it does non bring forth any danger byproducts. ( 10 ) There are some disadvantages of this method for illustration, it is non easy engineering, low doses are non plenty to kill pathogens and it is dearly-won. ( 11 ) Ultraviolet visible radiation ( UV ) can be used for demobilizing pathogens by photochemical reactions in the RNA and DNA which is the consequence of light soaking up. ( 10 ) It is efficaciously and for this method the contact clip is short, there are non toxic or non-toxic byproducts but it can non utilize H2O which includes suspended stuff. The new method is use Cl with UV and ozone which is really effectual method to extinguish bacteriums, protozoa cysts and some critical pathogens. The solar photocatalysis disinfection which means violent death of pathog ens by utilizing the photocatalysis of TiO2 is the future method for H2O disinfection. ( 12 ) The usage of nanoscale scientific discipline in the H2O intervention systems, which includes nanocatalysts, nanostructure membranes, bioactive nanoparticles, nanoparticles filtration, nanosorbants, is the futuristic disinfection method. Nanoparticles which have big surface countries will be the best stuffs for H2O purification systems in the close term. Today, the major challenges of nanomaterials are the integrating of H2O purification procedure, cost effectual and design jobs. ( 5 ) In the article another method is described called, the H2O decontamination which is the procedure of extinguishing the harmful substances ( chemicals, beings, heavy metals, radioactive stuffs ) from the H2O. In this subdivision of article, writers try to explicate some jobs about mensurating and sensing of compounds concentrations, modeling, and redress schemes. Rearward osmosis, man-made rosins, activated C, sand filtration are the some methods to take contaminations from the H2O. ( 13 ) The best intervention method which supplies the most purified H2O is non clear. The finding of contaminant type and concentration are every bit of import as the decontamination engineering. The advanced research lab engineering is necessary for mensurating of low concentration of toxic compound for illustration Hydride Generation Atomic Absorption Spectrophometery and UV-Spectrophometry can be used to analyze arsenic. ( 13 ) Chromatography and mass spectrometry which have the drawbacks such as cost, sensitiveness and efficient ; are the old but the most common engineerings. Catalytic Deoxyribonucleic acid is the recent system for proving heavy metals in the H2O and the traditional methods for this are X-Ray Fluorescence, some chemical trials and Inductively Coupled Plasma. ( 13 ) The biosensoring engineering is defined as the usage nanoscale or microscale biological detectors to observe contaminations with high sensitiveness. The technological development about biosensors is necessary to find the toxicity of H2O intervention procedure. ( 14 ) Highly treated H2O can be called rescued H2O which is the low cost option of drinkable H2O. If we consider the sum of consumed H2O per twenty-four hours, remained H2O on the Earth and the growing of population, the reuse of rescued H2O is perfectly necessary. Some of the utilizations of rescued H2O are irrigation, industrial activities and groundwater recharge. ( 15 ) Since historical times wastewater has been used but it became attractive two or three decennaries ago. ( 16 ) There are several methods for rescued H2O, such as chlorination, filtration and biological systems which have been used since early 1800s. ( 15 ) Authors give information about some recent methods such as membrane bioreactors and filtration. For the biological intervention ultrafiltration and microfiltration engineerings have been understood to supply high quality purified H2O. ( 17 ) Today activated sludge procedure, which is another biological intervention method, are designed for high public presentation. ( 1 8 ) The membrane bioreactor ( MBR ) method is comparatively new intervention engineering which is based on liquid-solid separation and its applications are going acceptable twenty-four hours by twenty-four hours for little graduated table with high quality of H2O. ( 17-18 ) Membrane bioreactor procedure has some advantages compared to the activated sludge procedure such as more compact reactor, smaller footmark for high concentration, higher assorted spirits suspended solids concentration ( for MBR procedure mean concentration 8-12 g/l ) . The most of import drawback of MBR method is some footings such as flow issues should be developed. ( 18 ) The cleansing of membrane and dynamic effects such as aeration loss, saline invasion and backflush loss are the two parametric quantities which affects the public presentation of MBR engineering. The betterments about stuff features, lasting fouling, cost and membrane cleansing procedure should be done for this procedure. The mean one-year gr owing rate 10.9 % is estimated for the planetary MBR market. ( 19 ) Reverse osmosis ( RO ) is a liquid membrane method which removes dissolved stuffs. The combination of MBR and RO is extremely efficient which provides 67 % H2O recycling at the lowest cost. ( 20 ) Desalination is a method that separates the salt from H2O. The oldest procedure to take salt from H2O is boiling. Thermal distillment method and natural the hydrologic rhythm work same manner and in the early 1900s, membrane system was developed. There are three types of thermic methods viz. ; multi-stage flash distillment, multi-effect distillment and vapour compaction distillment. ( 21 ) The advantages of desalinization by distillment are low operating and care cost, minimum environmental consequence and the extremely purified H2O production, the disadvantages are high degree cognition and big capacity workss. ( 22 ) Electrodialysis, Electrodialysis reversal and change by reversal osmosis are the three chief membrane procedures for desalinization. ( 21 ) Simple systematic construction, taking organic and inorganic contaminations and high production/capacity ratio are the advantages on the other manus the necessity of pre-treatment measure, the trouble of cleaning membrane and decre asing in flow rate are the drawbacks of membrane procedures. ( 22 ) Entire figure of desalinization works is about 1400 ( 80 % Membrane desalinization, 20 % Thermal desalinization ) . Rearward osmosis desalinization procedure includes four parts ; pre-treatment, hard-hitting pumps, membrane systems and post-treatment. ( 21 ) Hybrid desalinization method can be defined as the comparing of thermic and membrane desalinization procedure which generates power. The advantages of this procedure are utilizing less energy, low cost of building and high works efficiency. Nowadays the RO and simple intercrossed multistage flash constellation are really popular. The advantages of incorporate systems are good thermic efficiency and high quality purified H2O. ( 23 ) The Low-cost Desalination Collaboration procedure is freshly design of rearward osmosis procedure which demonstrates the H2O with a good design. ( 21 ) Carbon nanotubes have the specific electrical, chemical and mechanical characteris tics. In the hereafter, nanotubes will let us to desalt cheaply but there are some challenges, we have to confront about this method like capital cost and hard mechanism. Carbon nanotubes, Biomimetic membranes and forward osmosis are following coevals systems for desalinization. ( 8-21 ) In this subdivision of the article the figure about contrary osmosis and activate desalinization ( figure 5 ) makes apprehensible the procedures. The information in the book related to entropy and energy computation is the high-ranking information about the topic. This article contains extended cognition about the H2O intervention systems. Writers clearly conclude solutions of H2O intervention systems. I have some cognition about H2O purification before fixing this study but while composing I learned tonss of information about new H2O intervention techniques from article and mentions. This research was made in 2008, it is a technological topic because of this when research is carried out is really of import. Some current H2O intervention techniques need intensive energy and chemicals. We should better the non lone H2O intervention systems but besides monitoring, mensurating, patterning and direction systems to present safe and clean H2O to everybody. As a consequence, we need new, sustainable, environmental and cheap purification methods. Science and engineering for H2O purification in the coming decennaries by M.A. Shannon, P.W. Bohn, M. Elimelech, J.G. Giorgiadis, B.J. Marinas, A.M. Hayes, Nature 452 ( 2008 ) 301-310 & A ; Atilde ;  ¶

Chem Lab – Heat of Combustion of Magnesium

Heat of Combustion of Magnesium Background: The students were given full instructions on how to experimentally determine the enthalpy of reaction (? Hrxn) for the combustion of magnesium ribbon, using Hess’s Law. Data Collection: |Reaction 1 |Reaction 2 | | |(MgO) |(Mg) | | |Trial 1 |Trial 2 |Trial 1 |Trial 2 | |Volume of 1. 00 M HCl |50. 0 mL  ± 0. 5 mL |50. 0 mL  ± 0. 5 mL |50. mL  ± 0. 5 mL |50. 0 mL  ± 0. 5 mL | |Final temperature, t2 |28. 9(C  ± 0. 1(C |28. 8(C  ± 0. 1(C |44. 8(C  ± 0. 1(C |44. 4( C  ± 0. 1(C | |Initial temperature, t1 |22. 5(C  ± 0. 1(C |22. 3( C  ± 0. 1(C |21. 9(C  ± 0. 1(C |21. 8( C  ± 0. 1(C | |Mass of solid |0. 50 g  ± 0. 01g |0. 50 g  ± 0. 01g |0. 25 g  ± 0. 01g |0. 25 g  ± 0. 01g | Data Processing: |Reaction 1 | | |(MgO) | | |Trial 1 |Trial 2 | |Change in |final temperature – initial temperature |final temperature – initial temperature | |temperature, (t |28. (C – 22. 5(C = 6. 4(C |28. 8(C – 22. 3(C = 6. 3(C | | | | | | |Uncertainty of temperature: 0. 1(C + 0. 1(C = 0. 2(C |Uncertainty of temperature: 0. 1(C + 0. 1(C = 0. 2(C | | | | | | |Change in temperature = 6. (C  ± 0. 2(C |Change in temperature = 6. 3(C  ± 0. 2(C | |Heat of HCl |Mass of 1. 0 M HCl [pic] specific heat of HCl [pic] change in |Mass of 1. 0 M HCl [pic] specific heat of HCl [pic] change in | |solution, q |temperature |temperature | | | | | | |To find mass of 1. 0 M HCl : Density of 1. M HCl [pic] volume |To find mass of 1. 0 M HCl : Density of 1. 0M HCl [pic] volume | | |of 1. 0M HCl |of 1. 0M HCl | | |1. 005 [pic] [pic] 50. 0 mL = 50. 3 g |1. 005 [pic] [pic] 50. 0 mL = 50. 3 g | | | | | | |50. 3 g [pic] . 00418 [pic] [pic] 6. 4(C = 1. 3 kJ |50. g [pic] . 00418 [pic] [pic] 6. 3(C = 1. 3 kJ | | | | | | |% Uncertainty of Heat: [(0. 5mL ? 50 mL) + (0. 2(C ? 6. 4(C)] |% Uncertainty of Heat: [(0. 5mL ? 50 mL) + (0. 2(C ? 6. 3(C)] | | |[pic] 100% = 4% |[pic] 100% = 4% | | |Uncertainty of Heat: 4% of 1. 3 kJ = 0. 5 kJ |Uncertainty of Heat: 4% of 1. kJ = 0. 5 kJ | | | | | | |Heat of HCl = 1. 3 kJ  ± 0. 5 kJ |Heat of HCl = 1. 3 kJ  ± 0. 5 kJ | |Enthalpy change,|Enthalpy change of reaction = -heat of HCl solution |Enthalpy change of reaction = -heat of HCl solution | |(H | | | | |Enthalpy of MgO = -1. kJ  ± 0. 5 kJ |Enthalpy of MgO = -1. 3 kJ  ± 0. 5 kJ | |Moles of MgO |Mass of MgO ? molar mass of MgO |Mass of MgO ? molar mass of MgO | | | | | | |0. 50 g MgO ? 40. 30[pic] = 0. 0120 mol |0. 50 g MgO ? 40. 30[pic] = 0. 0120 mol | | |% Uncertainty of moles: (0. 01g ? 0. 0g) [pic] 100% = 2% |% Uncertainty of moles: (0. 01g ? 0. 50g) [pic] 100% = 2% | | |Uncertainty of moles: 2% of 0. 0120 mol = 0. 0002 mol |Uncertainty of moles: 2% of 0. 0120 mol = 0. 0002 mol | | | | | | |Moles of MgO = 0. 0120 mol  ± 0. 0002 mol |Moles of MgO = 0. 0120 mol  ± 0. 0002 mol | |Molar enthalpy |Enthalpy of MgO ? moles of MgO |Enthalpy of MgO ? oles of MgO | |change, (H/m ol | | | | |-1. 3 kJ ? 0. 0120 mol = -110 [pic] |-1. 3 kJ ? 0. 0120 mol = -110 [pic] | | | | | | |% Uncertainty: [(0. 5 kJ ? 1. 3 kJ) + (0. 0002 mol ? 0. 0120 mol)] |% Uncertainty: [(0. 5 kJ ? 1. 3 kJ) + (0. 0002 mol ? 0. 120 mol)] | | |[pic] 100% = 40% |[pic] 100% = 40% | | |Uncertainty: 40% of -110 [pic] = 40 [pic] |Uncertainty: 40% of -110 [pic] = 40 [pic] | | | | | | |Molar enthalpy change = -110 [pic]  ± 40 [pic] |Molar enthalpy change = -110 [pic]  ± 40 [pic] | |Average molar |(molar enthalpy change of Trial 1 + molar enthalpy change of Trial 2) ? | |enthalpy change |( -110 [pic] + -110 [pic] ) ? 2 = -110 [pic] | | | | | |Uncertainty: (40 [pic] + 40 [pic] ) ? 2 = 40 [pic] | | | | | |Average molar enthalpy change = -110 [pic]  ± 40 [pic] | |Reaction 2 | | |(Mg) | | |Trial 1 |Trial 2 | |Change in |final temperature – initial temperature |final temperature – initial temperature | |temperature, (t |44. 8(C – 21. 9(C = 22. 9(C |44. 4(C  œ 21. 8(C = 22. (C | | | | | | |Uncertainty of temperature: 0. 1(C + 0. 1(C = 0. 2(C |Uncertainty of temperature: 0. 1(C + 0. 1(C = 0. 2(C | | | | | | |Change in temperature = 22. 9(C  ± 0. 2(C |Change in temperature = 22. 6(C  ± 0. 2(C | |Heat of HCl |Mass of 1. M HCl [pic] specific heat of HCl [pic] change in |Mass of 1. 0 M HCl [pic] specific heat of HCl [pic] change in | |solution, q |temperature |temperature | | | | | | |To find mass of 1. 0 M HCl : Density of 1. 0M HCl [pic] volume |To find mass of 1. 0 M HCl : Density of 1. 0M HCl [pic] volume | | |of 1. 0M HCl |of 1. M HCl | | |1. 005 [pic] [pic] 50. 0 mL = 50. 3 g |1. 005 [pic] [pic] 50. 0 mL = 50. 3 g | | | | | | |50. 3 g [pic] . 00418 [pic] [pic] 22. 9(C = 4. 81 kJ |50. 3 g [pic] . 00418 [pic] [pic] 22. 6(C = 4. 75 kJ | | | | | | |% Uncertainty of Heat: [(0. 5mL ? 0 mL) + (0. 2(C ? 22. 9(C)] |% Uncertainty of Heat: [(0. 5mL ? 50 mL) + (0. 2(C ? 22. 6(C)] | | |[pic] 100% = 1. 9% |[pic] 100% = 1. 9% | | |Unc ertainty of Heat: 1. 9% of 4. 81 kJ = 0. 09 kJ |Uncertainty of Heat: 1. 9% of 4. 75 kJ = 0. 09 kJ | | | | | | |Heat of HCl = 4. 81 kJ  ± 0. 09 kJ |Heat of HCl = 4. 75 kJ  ± 0. 9 kJ | |Enthalpy change,|Enthalpy change of reaction = -heat of HCl solution |Enthalpy change of reaction = -heat of HCl solution | |(H | | | | |Enthalpy of Mg = -4. 81 kJ  ± 0. 09 kJ |Enthalpy of Mg = -4. 75 kJ  ± 0. 09 kJ | |Moles of Mg |Mass of Mg ? molar mass of Mg |Mass of Mg ? molar mass of Mg | | | | | | |0. 25 g ? 24. 30[pic] = 0. 010 mol |0. 25 g ? 24. 30[pic] = 0. 10 mol | | |% Uncertainty of moles: (0. 01g ? 0. 25g) [pic] 100% = 4% |% Uncertainty of moles: (0. 01g ? 0. 25g) [pic] 100% = 4% | | |Uncertainty of moles: 4% of 0. 0100 mol = 0. 0004 mol |Uncertainty of moles: 4% of 0. 0100 mol = 0. 0004 mol | | | | | | |Moles of Mg = 0. 0100  ± 0. 0004 mol |Moles of Mg = 0. 0100  ± 0. 0004 mol | |Molar enthalpy |Enthalpy of Mg ? oles of Mg |Enthalpy of Mg ? moles of Mg | |change, (H/mo l | | | | |-4. 81kJ ? 0. 0100 mol = -481 [pic] |-4. 75 kJ ? 0. 0100 mol = – 475[pic] | | | | | | |% Uncertainty: [(0. 09 kJ ? 4. 81 kJ) + (0. 0004 mol ? 0. 0100 |% Uncertainty: [(0. 09 kJ ? 4. 75 kJ) + (0. 0004 mol ? 0. 100 | | |mol)] [pic] 100% = 6% |mol)] [pic] 100% = 6% | | |Uncertainty: 6% of -481 [pic] = 29 [pic] |Uncertainty: 6% of -475 [pic] = 29 [pic] | | | | | | |Molar enthalpy change = -481 [pic]  ± 29 [pic] |Molar enthalpy change = -475 [pic]  ± 29 [pic] | |Average molar |(molar enthalpy change of Trial 1 + molar enthalpy change of Trial 2) ? | |enthalpy change |(-481 [pic] + -475 [pic] ) ? 2 = -478 [pic] | | | | | |Uncertainty: (29 [pic] + 29 [pic] ) ? 2 = 29 [pic] | | | | | |Average molar enthalpy change = -478 [pic]  ± 29 [pic] |

Spirit Bound Chapter One

THERE'S A BIG DIFFERENCE BETWEEN death threats and love letters–even if the person writing the death threats still claims to actually love you. Of course, considering I once tried to kill someone I loved, maybe I had no right to judge. Today's letter had been perfectly timed, not that I should have expected any less. I'd read it four times so far, and even though I was running late, I couldn't help but read it a fifth time. My dearest Rose, One of the few downsides to being awakened is that we no longer require sleep; therefore we also no longer dream. It's a shame, because if I could dream, I know I'd dream about you. I'd dream about the way you smell and how your dark hair feels like silk between my fingers. I'd dream about the smoothness of your skin and the fierceness of your lips when we kiss. Without dreams, I have to be content with my own imagination–which is almost as good. I can picture all of those things perfectly, as well as how it'll be when I take your life from this world. It's something I regret having to do, but you've made my choice inevitable. Your refusal to join me in eternal life and love leaves no other course of action, and I can't allow someone as dangerous as you to live. Besides, even if I forced your awakening, you now have so many enemies among the Strigoi that one of them would kill you. If you must die, it'll be by my hand. No one else's. Nonetheless, I wish you well today as you take your trials–not that you need any luck. If they're actually making you take them, it's a waste of everyone's time. You're the best in that group, and by this evening you'll wear your promise mark. Of course, that means you'll be all that much more of a challenge when we meet again–which I'll definitely enjoy. And we will be meeting again. With graduation, you'll be turned out of the Academy, and once you're outside the wards, I'll find you. There is no place in this world you can hide from me. I'm watching. Love, Dimitri Despite his â€Å"warm wishes† I didn't really find the letter inspiring as I tossed it onto my bed and blearily left the room. I tried not to let his words get to me, though it was kind of impossible to not be creeped out by something like that. There is no place in this world you can hide from me. I didn't doubt it. I knew Dimitri had spies. Since my former instructor-turned-lover had been turned into an evil, undead vampire, he'd also become a sort of leader among them–something I'd helped speed along when I killed off his former boss. I suspected a lot of his spies were humans, watching for me to step outside my school's borders. No Strigoi could have stayed on a twenty-four-hour stakeout. Humans could, and I'd recently learned that plenty of humans were willing to serve the Strigoi in exchange for the promise of being turned someday. Those humans considered eternal life worth corrupting their souls and killing off others to survive. Those humans made me sick. But the humans weren't what made my steps falter as I walked through grass that had turned bright green with summer's touch. It was Dimitri. Always Dimitri. Dimitri, the man I'd loved. Dimitri, the Strigoi I wanted to save. Dimitri, the monster I'd most likely have to kill. The love we'd shared always burned within me, no matter how often I told myself to move on, no matter how much the world did think I'd moved on. He was always with me, always on my mind, always making me question myself. â€Å"You look like you're ready to face an army.† I shifted out of my dark thoughts. I'd been so fixated on Dimitri and his letter that I'd been walking across campus, oblivious to the world, and hadn't noticed my best friend, Lissa, falling into step with me, a teasing smile on her face. Her catching me by surprise was a rarity because we shared a psychic bond, one that always kept me aware of her presence and feelings. I had to be pretty distracted to not notice her, and if ever there was a distraction, it was someone wanting to kill me. I gave Lissa what I hoped was a convincing smile. She knew what had happened to Dimitri and how he was now waiting to kill me after I'd tried–and failed–to kill him. Nonetheless, the letters I got from him every week worried her, and she had enough to deal with in her life without my undead stalker to add to the list. â€Å"I kind of am facing an army,† I pointed out. It was early evening, but late summer still found the sun up in the Montana sky, bathing us in golden light as we walked. I loved it, but as a Moroi–a peaceful, living vampire–Lissa would eventually grow weak and uncomfortable in it. She laughed and tossed her platinum hair over one shoulder. The sun lit up the pale color into angelic brilliance. â€Å"I suppose. I didn't think you'd really be all that worried.† I could understand her reasoning. Even Dimitri had said these would be a waste of my time. After all, I'd gone to Russia to search for him and had faced real Strigoi–killing a number of them on my own. Maybe I shouldn't have been afraid of the upcoming tests, but all the fanfare and expectation suddenly pressed in upon me. My heart rate increased. What if I couldn't do it? What if I wasn't as good as I thought I was? The guardians who would challenge me out here might not be true Strigoi, but they were skilled and had been fighting a lot longer than me. Arrogance could get me into a lot of trouble, and if I failed, I'd be doing it in front of all the people who cared about me. All the people who had such faith in me. One other thing also concerned me. â€Å"I'm worried about how these grades will affect my future,† I said. That was the truth. The trials were the final exam for a novice guardian like me. They ensured I could graduate from St. Vladimir's Academy and take my place with true guardians who defended Moroi from the Strigoi. The trials pretty much decided which Moroi a guardian would be assigned to. Through our bond, I felt Lissa's compassion–and her worry. â€Å"Alberta thinks there's a good chance we can stay together–that you'll still be my guardian.† I grimaced. â€Å"I think Alberta was saying that to keep me in school.† I'd dropped out to hunt Dimitri a few months ago and then returned–something that didn't look good on my academic record. There was also the small fact that the Moroi queen, Tatiana, hated me and would probably be going out of her way to influence my assignment–but that was another story. â€Å"I think Alberta knows the only way they'd let me protect you is if I was the last guardian on earth. And even then, my odds would still be pretty slim.† Ahead of us, the roar of a crowd grew loud. One of the school's many sports fields had been transformed into an arena on par with something from Roman gladiatorial days. The bleachers had been built up, expanded from simple wooden seats to luxuriously cushioned benches with awnings to shade the Moroi from the sun. Banners surrounded the field, their bright colors visible from here as they whipped in the wind. I couldn't see them yet, but I knew there would be some type of barracks built near the stadium's entrance where novices waited, nerves on edge. The field itself would have turned into an obstacle course of dangerous tests. And from the sound of those deafening cheers, plenty were already there to witness this event. â€Å"I'm not giving up hope,† Lissa said. Through the bond, I knew she meant it. It was one of the wonderful things about her–a steadfast faith and optimism that weathered the most terrible ordeals. It was a sharp contrast to my recent cynicism. â€Å"And I've got something that might help you out today.† She came to a stop and reached into her jeans pocket, producing a small silver ring scattered with tiny stones that looked like peridots. I didn't need any bond to understand what she was offering. â€Å"Oh, Liss†¦ I don't know. I don't want any, um, unfair advantage.† Lissa rolled her eyes. â€Å"That's not the problem, and you know it. This one's fine, I swear.† The ring she offered me was a charm, infused with the rare type of magic she wielded. All Moroi had control of one of five elements: earth, air, water, fire, or spirit. Spirit was the rarest–so rare, it had been forgotten over the centuries. Then Lissa and a few others had recently surfaced with it. Unlike the other elements, which were more physical in nature, spirit was tied into the mind and all sorts of psychic phenomena. No one fully understood it. Making charms with spirit was something Lissa had only recently begun to experiment with–and she wasn't very good at it. Her best spirit ability was healing, so she kept trying to make healing charms. The last one had been a bracelet that singed my arm. â€Å"This one works. Only a little, but it'll help keep the darkness away during the trial.† She spoke lightly, but we both knew the seriousness of her words. With all of spirit's gifts came a cost: a darkness that showed itself now as anger and confusion, and eventually led to insanity. Darkness that sometimes bled over into me through our bond. Lissa and I had been told that with charms and her healing, we could fight it off. That was also something we had yet to master. I gave her a faint smile, moved by her concern, and accepted the ring. It didn't scald my hand, which I took as a promising sign. It was tiny and only fit on my pinky. I felt nothing whatsoever as it slid on. Sometimes that happened with healing charms. Or it could mean the ring was completely ineffectual. Either way, no harm done. â€Å"Thanks,† I said. I felt delight sweep through her, and we continued walking. I held my hand out before me, admiring the way the green stones glittered. Jewelry wasn't a great idea in the kind of physical ordeals I'd be facing, but I would have gloves on to cover it. â€Å"Hard to believe that after this, we'll be done here and out in the real world,† I mused aloud, not really considering my words. Beside me, Lissa stiffened, and I immediately regretted speaking. â€Å"Being out in the real world† meant Lissa and I were going to undertake a task she'd–unhappily–promised to help me with a couple months ago. While in Siberia, I'd learned there might be a way to restore Dimitri back to being a dhampir like me. It was a long shot–possibly a lie–and considering the way he was fixated on killing me, I had no illusions that I would have any other choice but to kill him if it came down to him or me. But if there was a way I might save him before that happened, I had to find out. Unfortunately, the only lead we had to making this miracle come true was through a criminal. Not just any criminal either: Victor Dashkov, a royal Moroi who had tortured Lissa and committed all sorts of other atrocities that had made our lives hell. Justice had been served, and Victor was locked away in prison, which complicated things. We'd learned that so long as he was destined for a life behind bars, he saw no reason to share what he knew about his half-brother–the only person who had once allegedly saved a Strigoi. I'd decided–possibly illogically–that Victor might give up the information if we offered him the one thing no one else could: freedom. This idea was not foolproof, for a number of reasons. First, I didn't know if it would work. That was kind of a big thing. Second, I had no idea how to stage a prison break, let alone where his prison even was. And finally, there was the fact that we would be releasing our mortal enemy. That was devastating enough to me, let alone Lissa. Yet as much as the idea troubled her–and believe me, it did–she'd firmly sworn she would help me. I'd offered to free her from the promise dozens of times in the last couple months, but she'd stood firm. Of course, considering we had no way to even find the prison, her promise might not matter in the end. I tried to fill the awkward silence between us, explaining instead that I'd really meant we'd be able to celebrate her birthday in style next week. My attempts were interrupted by Stan, one of my longtime instructors. â€Å"Hathaway!† he barked, coming from the direction of the field. â€Å"Nice of you to join us. Get in there now!† Thoughts of Victor vanished from Lissa's mind. Lissa gave me a quick hug. â€Å"Good luck,† she whispered. â€Å"Not that you need it.† Stan's expression told me that this ten-second goodbye was ten seconds too long. I gave Lissa a grin by way of thanks, and then she headed off to find our friends in the stands while I scurried after Stan. â€Å"You're lucky you aren't one of the first ones,† he growled. â€Å"People were even making bets about whether you'd show.† â€Å"Really?† I asked cheerfully. â€Å"What kind of odds are there on that? Because I can still change my mind and put down my own bet. Make a little pocket money.† His narrowed eyes shot me a warning that needed no words as we entered the waiting area adjacent to the field, across from the stands. It had always amazed me in past years how much work went into these trials, and I was no less impressed now as I saw it up close. The barrack that novices waited in was constructed out of wood, complete with a roof. The structure looked as though it had been part of the stadium forever. It had been built with remarkable speed and would be taken down equally quickly once the trials were over. A doorway about three people wide gave a partial glimpse onto the field, where one of my classmates was waiting anxiously for her name to be called. All sorts of obstacles were set up there, challenges to test balance and coordination while still having to battle and elude the adult guardians who would be lurking around objects and corners. Wooden walls had been constructed on one end of the field, creating a dark and confusing maze. Nets and shaky platforms hung across other areas, designed to test just how well we could fight under difficult conditions. A few of the other novices crowded the doorway, hoping to get an advantage by watching those who went ahead of them. Not me. I would go in there blind, content to take on whatever they threw before me. Studying the course now would simply make me overthink and panic. Calm was what I needed now. So I leaned against one of the barrack walls and watched those around me. It appeared that I really had been the last to show up, and I wondered if people had actually lost money betting on me. Some of my classmates whispered in clusters. Some were doing stretches and warm-up exercises. Others stood with instructors who had been mentors. Those teachers spoke intently to their students, giving last-minute words of advice. I kept hearing words like focus and calm down. Seeing the instructors made my heart clench. Not so long ago, that was how I'd pictured this day. I'd imagined Dimitri and me standing together, with him telling me to take this seriously and not to lose my cool when I was out on the field. Alberta had done a fair amount of mentoring for me since I'd returned from Russia, but as captain, she was out on the field herself now, busy with all sorts of responsibilities. She had no time to come in here and hold my hand. Friends of mine who might have offered comfort–Eddie, Meredith, and others–were wrapped up in their own fears. I was alone. Without her or Dimitri–or, well, anyone–I felt a surprising ache of loneliness flow through me. This wasn't right. I shouldn't have been alone. Dimitri should have been here with me. That's how it was supposed to have been. Closing my eyes, I allowed myself to pretend he was really there, only inches away as we spoke. â€Å"Don't worry, comrade. I can do this blindfolded. Hell, maybe I actually will. Do you have anything I can use? If you're nice to me, I'll even let you tie it on.† Since this fantasy would have taken place after we'd slept together, there was a strong possibility that he would have later helped me take off that blindfold–among other things. I could perfectly picture the exasperated shake of his head that would earn me. â€Å"Rose, I swear, sometimes it feels like every day with you is my own personal trial.† But I knew he'd smile anyway, and the look of pride and encouragement he'd give me as I headed toward the field would be all I needed to get through the tests– â€Å"Are you meditating?† I opened my eyes, astonished at the voice. â€Å"Mom? What are you doing here?† My mother, Janine Hathaway, stood in front of me. She was just a few inches shorter than me but had enough fight in her for someone twice my size. The dangerous look on her tanned face dared anyone to bring on a challenge. She gave me a wry smile and put one hand on her hip. â€Å"Did you honestly think I wouldn't come to watch you?† â€Å"I don't know,† I admitted, feeling kind of guilty for doubting her. She and I hadn't had much contact over the years, and it was only recent events–most of them bad–that had begun to reestablish our connection. Most of the time, I still didn't know how to feel about her. I oscillated between a little girl's need for her absent mother and a teenager's resentment over abandonment. I also wasn't entirely sure if I'd forgiven her for the time she â€Å"accidentally† punched me in a mock fight. â€Å"I figured you'd have, you know, more important things to do.† â€Å"There's no way I could miss this.† She inclined her head toward the stands, making her auburn curls sway. â€Å"Neither could your father.† â€Å"What?† I hurried toward the doorway and peered out onto the fields. My view of the stands wasn't fantastic, thanks to all the obstacles on the field, but it was good enough. There he was: Abe Mazur. He was easy to spot, with his black beard and mustache, as well as the emerald green scarf knotted over his dress shirt. I could even barely make out the glint of his gold earring. He had to be melting in this heat, but I figured it would take more than a little sweat for him to tame down his flashy fashion sense. If my relationship with my mother was sketchy, my relationship with my father was practically nonexistent. I'd met him back in May, and even then, it wasn't until after I'd gotten back that I found out I was his daughter. All dhampirs had one Moroi parent, and he was mine. I still wasn't sure how I felt about him. Most of his background remained a mystery, but there were plenty of rumors that he was involved with illegal business. People also acted like he was the kneecap-breaking type, and though I'd seen little evidence of this, I didn't find it surprising. In Russia, they called him Zmey: the serpent. While I stared at him in astonishment, my mom strolled over to my side. â€Å"He'll be happy you made it in time,† she said. â€Å"He's running some big wager on whether you'd show. He put his money on you, if that makes you feel any better.† I groaned. â€Å"Of course. Of course he'd be the bookie behind the pool. I should have known as soon as–† My jaw dropped. â€Å"Is he talking to Adrian?† Yup. Sitting beside Abe was Adrian Ivashkov–my more-or-less boyfriend. Adrian was a royal Moroi–and another spirit user like Lissa. He'd been crazy about me (and often just crazy) ever since we first met, but I'd had eyes only for Dimitri. After the failure in Russia, I'd returned and promised to give Adrian a shot. To my surprise, things had been†¦ good between us. Great, even. He'd written me up a proposal of why dating him was a sound decision. It had included things like â€Å"I'll give up cigarettes unless I really, really need one† and â€Å"I'll unleash romantic surprises every week, such as: an impromptu picnic, roses, or a trip to Paris–but not actually any of those things because now they're not surprises.† Being with him wasn't like it had been with Dimitri, but then, I supposed, no two relationships could ever be exactly alike. They were different men, after all. I still woke up all the time, aching over the loss of Dimitri and our love. I tormented myself over my failure to kill him in Siberia and free him from his undead state. Still, that despair didn't mean my romantic life was over–something it had taken me a while to accept. Moving on was hard, but Adrian did make me happy. And for now, that was enough. But that didn't necessarily mean I wanted him cozying up to my pirate mobster father either. â€Å"He's a bad influence!† I protested. My mother snorted. â€Å"I doubt Adrian will influence Abe that much.† â€Å"Not Adrian! Abe. Adrian's trying to be on good behavior. Abe will mess everything up.† Along with smoking, Adrian had sworn he'd quit drinking and other vices in his dating proposal. I squinted at him and Abe across the crowded stands, trying to figure out what topic could be so interesting. â€Å"What are they talking about?† â€Å"I think that's the least of your problems right now.† Janine Hathaway was nothing if not practical. â€Å"Worry less about them and more about that field.† â€Å"Do you think they're talking about me?† â€Å"Rose!† My mother gave me a light punch on the arm, and I dragged my eyes back to her. â€Å"You have to take this seriously. Keep calm, and don't get distracted.† Her words were so like what I'd imagined Dimitri saying that a small smile crept onto my face. I wasn't alone out here after all. â€Å"What's so funny?† she asked warily. â€Å"Nothing,† I said, giving her a hug. She was stiff at first and then relaxed, actually hugging me back briefly before stepping away. â€Å"I'm glad you're here.† My mother wasn't the overly affectionate type, and I'd caught her off guard. â€Å"Well,† she said, obviously flustered, â€Å"I told you I wouldn't miss this.† I glanced back at the stands. â€Å"Abe, on the other hand, I'm not so sure of.† Or†¦ wait. An odd idea came to me. No, not so odd, actually. Shady or not, Abe had connections–ones extensive enough to slip a message to Victor Dashkov in prison. Abe had been the one to ask for info about Robert Doru, Victor's spirit-wielding brother, as a favor to me. When Victor had sent back the message saying he had no reason to help Abe with what he needed, I'd promptly written off my father's assistance and jumped to my prison-break idea. But now– â€Å"Rosemarie Hathaway!† It was Alberta who called me, her voice ringing loud and clear. It was like a trumpet, a call to battle. All thoughts of Abe and Adrian–and yes, even Dimitri–vanished from my mind. I think my mother wished me good luck, but the exact wording was lost on me as I strode toward Alberta and the field. Adrenaline surged through me. All my attention was now on what lay ahead: the test that would finally make me a guardian.

A2 Essay Example | Topics and Well Written Essays - 2250 words

A2 - Essay Example The choice of the procurement strategy is justified and maintained throughout the report. The project involves construction of road for the large factory site; the road plan also includes two bridges. As the design phase of the project is complete the next step is to move forward and devise a procurement strategy. Selection of the procurement strategy is the very first phase for the construction of the project. 1. Design and Build: A design and build contract is a unique type of project delivery system used in construction and renovation projects. The client starts with the architectural design after which the tendering is done for the general contracting companies. The client awards the entire contract to a single company which is responsible for all the design and construction work required to complete the project. This system allows the client to deal with a single source throughout the duration of the contract rather than coordinating between various parties. This type of contract simplifies the work of the client. 2. Design, Build and Operate: The design build and operate approach to contracting combines design, construction and long-term operation if a facility into one single contract awarded to a single contractor. The contractor usually is a joint venture or consortium representing all the disciplines and skills required for the DBO arrangement. 3. Design, Build, Operate and Maintain: In this approach the asset is also operated and maintained by the contractor for an extended period of time of 5-15 years or more. It is most likely that the contract conditions are to maintain the asset in a certain state. 4. Traditional Approaches: In addition to these, there are several traditional approaches for a procurement strategy contract under the ECC, these include TSC (training services contract), TSSC (Technical Support Services Contract), PSC (Professional Services Contract) but

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The Role of the Manager in a Company - Research Paper Example The managers are expected to be agile and adaptive and perform in a more involved manner. The functions of the managers are also extended to participation in the implementation of strategies rather than only formulating the strategies. To perform their functions effectively in the modern day businesses, managers have to achieve three main managerial skills which are communication and interpersonal skills, technical skills, decision making and conceptual skills. The managers are significant influencers of the macro environment within an organization. Therefore, they also actively influence the ethical environment within an organization. The managers in modern businesses have to be ethical leaders who would lead the employees in an ethically compliant and value adding manner. The thinking and behavior of a manager directly influences the work environment. An ethical manager helps to build ethically sensitive employees. On the other hand, a manager following unethical disciplines will create a workforce that would be insensitive to ethical factors. Demonstrating self-controlled decision making on the part of the mangers may lead to loss of trust and compliance among the employees and significantly impact the ethical environment. Managers need to have key competencies and skills in order to steer the organization in the right direction. Performing in an ethical manner is one of the pre requisites in the global business environment. The three r oles of managers which are interpersonal roles, decisional roles and informational roles should be performed in an ethical manner to ensure that an ethical environment is created within the organization. Strategic planning involves a set of processes that are devised to make key decisions regarding the long term strategies and goals of an organization.  

International Expansion Essay Example | Topics and Well Written Essays - 1500 words

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Research design Essay Example | Topics and Well Written Essays - 2000 words - 1

Research design - Essay Example The essay also examines the fundamental principles of each feature and the significance of their contribution to the results of the study. Finally, I have discussed the limitations of the RCT as used in this study and concluded by reinstating that the RCT carried in this study had a significant level of accuracy and success. Randomized Control Trial (RCT) is one of the most rigorous ways of determining whether the mode of treatment chosen and the outcome of the treatment have a cause-effect relationship. This is done by looking at the cost-effectiveness of a regime of treatment chosen. Randomization during RCT entails two procedures whereby the first step is choosing the randomization procedure that will help in coming up with an allocation that cannot be predicted. Thereafter, the allocations shall be concealed to ensure that the assignment of patients is not revealed before they are allocated to their respective groups. The allocation is not determined by the study participants or investigators. The aim of random allocation of participants is to ensure that the attributes of the participants are as similar as possible across sets at the beginning of the comparison. Proper randomization reduces the threat of a severe disparity in known and unknown factors that could affect the participants. Blinding in RCTs also known as masking is done to minimize bias. In a single blinded study, the subjects are uninformed of which group they have been assigned to, but the researchers recognize whether they have been assigned to control or treatment group. In a double blind study, both the subjects and the researchers know the groups that the subjects have been allocated to. A double blind study is regarded as being more rigorous than the single blinded study. However the readers must always consider if a study does not blind the subjects

BUSN300 UNIT 5DB Research Paper Example | Topics and Well Written Essays - 250 words

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Discharge planning Essay Example | Topics and Well Written Essays - 3000 words

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Pricing the Product Assignment Example | Topics and Well Written Essays - 500 words

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Human Resource Paper Assignment Example | Topics and Well Written Essays - 1000 words

Human Resource Paper - Assignment Example A health care organization must have objectives that guide them in their line of duty. Some of these objectives are strategic and have implications on the human resource management. These objectives are; to promote health and impart health education, to immerse in disease inspection and analysis and to collaborate with governments and administrations around the world to promote health promotional programs. These three objectives have implications on human resource management. Human resource management is concerned with the safety and compensation of manpower among other things. When the objectives of a health care regarding promoting of health and imparting, disease inspection and analysis have been attained, then the expenses incurred by the human resource management to make sure that the staff members are safe are cut down and therefore there will be no expenses on compensation brought about by poor health care. This is because with good health and proper health education then case s of disease and infections are cut down. Health problems cost an organization a lot. Disease inspection and analysis will help in the understanding of the causes and the possible treatments that are to be administered to various diseases and infections. The time and money wasted in trying to cater for the treatment of a worker will be reduced if the diseases they have are known unlike when a company uses its funding to facilitate the treatment of an unknown ailment. The above strategic objectives can only be attained if actions and systems are put in place. Health Systems Executives play a big role in the attainment of set objectives. It comprises of health experts who have come together to offer their advice regarding the various issues that affect the health care organization. The experts are in the various fields that have a co-relation with health matters. It might consist of medical doctors, IT specialists, trainers, sales and marketing experts among other professionals. For i nstance, a Health Systems Organization can have an IT specialist who is an expert in issues dealing with technology. One of the objectives of a health care organization was to inspect and analyze diseases. With the proper technology, this objective can be attained. An effective Health System Executive body will ensure that new technologies are introduced in a health care organization; the work force is enlightened through training and the implementation process starts immediately. With introduction of hi-tech machinery, the organization will be in a position to inspect and analyze diseases and new infections. The objective, to promote health and impart health education can be achieved when the Health System Executive consisting of training personnel who educates the masses concerning matters of health. Those who have been trained will then train others and the cycle continues. This will ensure that people become aware of the health issues and how to handle them. The third objective, to collaborate with governments and administrations to promote health promotional programs can be achieved by the Health

Understanding Prejudice Essay Example for Free

Understanding Prejudice Essay What exactly is the meaning of prejudice, and what does being prejudiced mean? Prejudice is a big word with a very deep meaning. Indeed, a lot of people may not know the true sense of it and how it affects people in the society. People live in a world that is full of prejudice. It is considered as one of the negative social phenomenons and one of the main sources of problems in the world. Prejudice denotes making or predisposition to make a decision or judgment before one becomes aware of the relevant truth of a certain case or scenario. For instance, people may have heard others saying things about a certain group of individuals such as â€Å"all black people are†¦. ,† â€Å"all white people are†¦. ,† â€Å"people in third world countries are†¦,† etc. (Breen, 2006). People may think that prejudice only refers to racial prejudice that is usually directed towards people with light or dark skin. However, I have learned that prejudice has a deeper meaning than discrimination against people of a certain race or color. Rather, prejudice can also be a result of one’s gender and geographical, religious, and cultural backgrounds. Every person also has his or her own way of being prejudiced. For example, one can judge somebody by the way he or she dresses and talks or even by his or her appearance. Thus, prejudice can come from different sources such as peers, parents, school, and public organization. At the same time, it can also be directed to various types of people. There are also many different kinds of prejudice that exist in our society today. Some of them may be observed in school, at home, or even in the television. For this reason, discrimination, racism, sexism, and other forms of social problems exist in the world we live in. Hence, it is not fair and also very sad that prejudice is a widely pervasive phenomenon in the world. (Breen, 2006). It is always inevitable to become prejudiced. There are a lot of reasons why people become prejudiced. It is a fact that one can learn it from home; parents often do not recognize that they are being an example to their children. If parents are prejudiced, then it is most likely that the child will also become one because that is what he or she observes from his or her parents. Children may also become prejudiced if parents directly teach or tell the former to perceive somebody or some things in the society in a certain way. That is why at a very young age, many children start to become prejudiced already and start to judge people and things by what they believe and think of them. They also become prejudiced due to the environment that they grow up in, the school and the neighborhood that they get involved in or witnesses. The media also plays a role in influencing people to become prejudiced. The effect on prejudice of television shows and films is very substantial. There are just so many ways on how people can become prejudiced, and it is very alarming that it has become one common source of misunderstandings, fights, and disputes all over the world (Breen, 2006). It is very hard to stop prejudice; however, it can be lessened if people would try not to be judgmental on simple things that they see and observe in their environment. Proper or right education must be imposed to children especially at home and in school in order to stop prejudice and so that people will eventually look at one another without making negative judgments. On the other hand, it would be very difficult to stop this social phenomenon as prejudice has become already part of the society. In conclusion, prejudice is an attitude that is based on generalizations and stereotypes. It is very astounding how easy it is for an individual to become prejudiced on somebody or something. Nevertheless, prejudice is merely a kind of thinking or a feeling in an individual’s mind. While people will never abolish the existence of prejudice in the society, it can be lessened and prevented if everyone will just start to cooperate and make an effort in reducing it. I believe that working hand in hand toward a common objective or goal can bring different groups of people all together, regardless of their age, race and sex. Reference Breen, R. (2006). Real Life Issues: Prejudice. Great Britain: Trotman Company Limited.

A Study Of Lewins Model Management Essay

A Study Of Lewins Model Management Essay In the refreezing stage the company stabilized changes by establishing systems that can establish behavioural pattern in the organisation. A new performance appraisal system based on behaviour and results was introduced to encourage customer service. (Goodstein., D., L. Burke, W., W., 1991) 14 It is not easy for an organisation change its structure and business processes since any change may lead to some level of resistance by the employees. One of the main causes for resistance is the fear of the unknown and loss of what is familiar. There are four reasons of resistance from employee to organisational change including 1) Parochial self-interest, 2) Misunderstanding and lack of trust, 3) Contradictory assessments, and 4) Low tolerance for change. (Buchanan D. Huczynski A., 2004) BA tried to change behaviour by changing the management style from authoritative to participative. BA wished employees participate more in management decision but since this was unfamiliar employers would fall back to the old patterns. 15 A tactic that was used in BA to manage resistance to change was the HR policy which included training guidelines. Such an HR policy is important in making the employees understand and react positively to change. There is also an example where resistance to change hindered the organisations goals and objectives. In an attempt to cut down cost can compete with low cost airlines BA tried implementing a new payment system and also hiring workers for lower salaries. This created insecurity among the employees which ended in a strike that cost the company in millions in 2000. Therefore handling resistance and the HR aspects of the company is vital to a successful change process. 15 REFERENCES 16 Wilson, C.D., (1992), A Strategy of Change, Thomas Learning, London 16 British Airways, 2006, Leaders For Business: What are we looking for?, http://www.britishairwaysjobs.com/baweb1/?newms=info196 (22 December 2006) British Airways, 2006, Our Recruitment Process: The Assessment Process, http://www.britishairwaysjobs.com/baweb1/?newms=info48 (22 December 2006) 16 Paton, R.A. McCalman, J. (2008) Change Management 2nd ed. Sage Publications, London 16 Cellars, T. (2007), Change Management Models: A Look at McKinseys 7-S Model, Lewins Change Management Model and Kotters Eight Step Change Model, Associated Content, [Online], http://www.associatedcontent.com/article/237685/change_management_models_a_look_at_pg5_pg5.html?cat=3, accessed on 30 November 2009 16 Green, M. (2007), Change Management Masterclass, Kogan Page Limited, Philadelphia 16 Syque. (2007). Lewins freeze phases. Retrieved April 12, 2007, from Changing Minds 16 12Manage. (2007, April 9). 7-S framework (mckinsey). Retrieved April 12, 2007, from 12Manage Web site: http://www.12manage.com/methods_7S.html 16 Chapman, A. (2006). Change management. Retrieved April 12, 2007, from Business Balls Web site: http://www.businessballs.com/changemanagement.htm 16 Mind Tools. (2007). Lewins change management model: Understanding the three stages of change. Retrieved April 12, 2007, from Mind Tools Web site: http://www.mindtools.com/pages/article/newPPM_94.htm 16 Morgan, O. (n.d.). Organization management part 1. Retrieved April 12, 2007, from Oliver Morgan Web site: http://www.omorgan.info/download/Part%20I/organisation_management_Part_I.pdf 16 Recklies, D. (2007). The 7-s-model. Retrieved April 12, 2007, from Recklies Management Web site: http://www.themanager.org/Models/7S%20Model.htm 16 Johnson G and Scholes k (2002) Exploring Corporate Strategy, Prentice Hall, 6th ed. 17 INTRODUCTION British Airways Plc, renowned in the world as a leading airline, operates international and domestic scheduled and charter passenger services, freight, mail as well as ancillary services. Including 6 domestic flights, British Airways serves nearly 150 destinations. New code share arrangements agreed with Finnair, Iberia and Cathay Pacific are included in BAs global alliances. The airline operates in geographical areas such as the UK, Europe, America, Africa, Middle and Far East, Australasia and Indian sub-continent. For the year ended March 2009, the company generated revenues of  £ 8,992 million which is an increase of 3.1% on the  £ 8,753 million revenues generated in the year ended 2008. The net loss of the company was  £358 million during the 2009 financial year, showing a major decrease from the  £696 million profit in the previous year. British Airways Plc was formed from the airlines,  BOAC,  BEA, Cambrian Airways  and Northeast Airlines on 1 September 1974 through  nationalisation  by the Labour Government. In February 1987, thirteen years later, the company was privatised. Measured by passenger numbers, British Airways was the largest airline of the UK until 2008. British Airways is listed on the  LSE  and is a constituent of the  FTSE 100 Index. The airline celebrated its 35th anniversary on 31 March 2009. Change management According to cook et al (2004) change management is a set of processes that is employed to ensure that significant changes are implemented in an orderly, controlled and systematic fashion to effect organizational change. One of the goals of change management is to reduce resistance to change in order for organizational members accept the change and thereby achieve the organizations goal of a smooth transformation. Change management can be seen to have five specific stages that must be realized for an organisation to be successfully implementing change. Firstly the organisation must know why a specific change or series should be brought about. Secondly the organisation must be motivated and desire to go through this particular change. Thirdly the organisation must posses the knowledge of how to carry out the change. Fourthly the organisation must acquire new skills and behaviours that are necessary for the change to occur. Lastly the organisation must become sustainable by making these new behaviours their usual practice. Further according to Wilson (1992) change can occur mainly in two dimensions depending on the theories and models used. This view explains that change can be either planned or unplanned. Also change can be described in terms of the process or implementation strategy. The issues of understanding and managing change within an organisation depend on the change approach that is selected by the organisation. Organisational Structure British Airways operates as a group of companies whose main industry sectors are international and domestic scheduled and charter air services carrying passengers, freight and mail as well as providing supplementary services. The group consists of British Airways Plc and a number of subsidiary companies, including British Airways Holidays Ltd, British Airways Travel Shops Ltd etc. The two main operating bases of the company are Heathrow and Gatwick airports and has established in branches around the world. The company is listed in several stock exchanges including LSE, Munich, US etc. British airways together with its partnerships have managed to extend its network thus entering all significant markets. As for the structure of BA, it has suffered a shift from modern to post modern to post modern organisational structure i.e. it has moved from mechanistic to more organic style of operation. The operations of BA can be analysed departmentally into Planning, Distribution and mileage partnerships, Marketing communications, Global contact centres, eCommerce, Triton Programme, Revenue management, AirMiles Travel Company, Travel Shops, BA Holidays, BA travel Clinics, Corporate communications, BA world Cargo, Ground Operations, BA engineering, Information management, BA shares etc. Each division has its own functionalities to perform, goals and objectives to meet which contributes to corporate aims and objectives. Department Responsibility Planning Planning fleet, network, schedule, infrastructure, resources, property Distribution mileage partnerships Ensure that customers can book pay and ticket a booking through the website, contact centres, shops, travel agents around the world Marketing communications Marketing communications, advertising, promotions, gain insight into customer needs Global contact centres Delivers services to customers who prefer using the phone eCommerce Major projects to broaden the range of transactions customers can do on their own, improve quality of online channels Triton Programme The 10 year contract with Amadeus, leading provider of travel industry systems Revenue management Monitors, controls, forecasts sales working to improve profitability AirMiles Travel Company Carries out customer loyalty programmes Travel Shops Provides personal services and expert advise from well travelled consultants BA Holidays Sells holiday packages travel Clinics Offers travel health advice and comprehensive vaccination service Corporate communications Protects and manages the global reputation ensuring that a wide audience are aware of the airlines news and developments. world Cargo Provides freight, mail and courier services Ground Operations Management of Customer services and terminal operations with safety and security Engineering Responsible for aviation maintenance providing full support for the fleets Information Management Responsible for all IT across the BA group and plays a fundamental role in shaping the future of the airline BA shares Responsible for all investor relations Table 1: Departmental Analysis of British Airways Market Environment PEST Analysis The Airline industry has become extremely competitive due to the budget airline and the current unfavourable economic conditions. All player compete for the market share in an environment where the bargaining powers of customer have increased and there is no control over the powers of fuel suppliers and prices. In the current economic conditions there is limited growth in volume and demand for air travel has declined significantly. The PEST analysis shows the external factors that affect the organisation and its change processes. It also reveals the changes the organisation must make in order to remain competitive in adverse market conditions. Thus, this section looks into the external environment of British Airways since change strategies are affected by the factors and changes in the macro environment. Such changes could bring about favourable or adverse effects on the companys turnover and growth. The PESTEL framework has been applied to examine the external factors and its impact on the company. Political and Legal Factors Developments in the political and legal factors can have a high impact on the airline industry. Political developments include changes in governmental policies, international regulations and legislations, government taxes on air travel, political and economical relationships with counties, changes in airport and aviation rules etc. Some of the developments have a favourable impact on the company while some others will have an unfavourable impact. The EU policy has increased air travel and therefore has been a positive impact on the airline industry. On the other hand, increase of government taxes has adverse results on the industry since demand for air travel declines due to high airfare. Economical Factors Economic developments such as increase in fuel prices, unfavourable currency and interest rates, recession, inflation, increase in unemployment has a negative impact on British Airways. In such environments leisure travel declines because people have less disposable income and business travel declines because corporate spending is reduced. Also recession negatively impacts on growth of companies in terms of expansions and buying additional aircrafts. On the other hand, changes such as economic boom, deflation could favourably contribute towards a companys performance. Social and Environmental Factors Airline industry is constantly under pressure for various environmental pressure groups due to high CO emission, noise and the effects on the climate. Also outbreaks of diseases such as such as Swine Flu can decrease air travel. Another aspect that could reduce air travel is safety related issues such as acts of terrorists and crashes. Technological Factors Changes in technology have shown negative and positive impacts on the airline industry. The positive impacts have been safety, cost reduction and ease of booking and planning travel online. On the other hand due to new technological developments such as advanced meeting facilities business travel is not necessary to the same extent as before. BA and Ryanair British Airways aims to operate a high quality service to its customers at a affordable price. It operates long and short haul flights to many destinations around the world and ensures comfort while taking the passengers closer to their destination. British airways mainly operate in three areas, namely passenger transport, cargo and mail services. British airways aim to understand its customers needs and operate accordingly. The company has a strong brand image and the employees are expected to work up to its standards. The organisational structure can be regarded as a flat type because it has only one level of hierarchy that separates Managing Directors at the top from bottom-line employees. On the other hand Ryanair operates on a no- frill strategy which means that the passengers are not provided with any extra facilities and operates simply as a point to point transportation service. It has grown largely in Europe by attracting customers who prefer low ticket prices thereby reducing the market share of British Airways. It mainly operates short haul flights to destinations which are secondary airports. Factors Affecting Change Management According to Paton and McCalman (2008) Change management can be defined as a planned process for changing a core function or organization of an enterprise. Change Management is an organized, systematic application of the knowledge, tools, and resources of change that provides organizations with a key process to achieve their business strategy. (Lamarsh 2000). With the aid of technology the industries and products are congregating which means each firm has to take a very holistic approach to the marketing of goods and services. Paton McCalman (2000). Factors driving change Most organisations change when internal and external environments change. The factors that initiate the need for organisational change can be two fold. The first factor can be called an External Trigger which involves the activities and innovations of competitors, change in customer requirements, legislation and government policies, and so on. Economic change can create the need for change. Also, due to the EU policies many companies had to change their practices and procedures. Environmental pressure groups that impose pressure due to adverse environmental effects can force a company such as BA to change its processes to make it climate friendly. The second factor can be called the Internal Triggers including new product and service design, innovations, appointments of new directors, new ideas on how to achieve service quality etc (Buchanan D. Huczynski A., 2004). The British Airways privatization program that changed the companys ownership was launched due to the impact from such triggers. The aims and objectives of this programme was to improve the organisations performance and gain a competitive advantage over its competitors. According to the change model described by Lewin, organisational change occurs in three stages. The first stage is called Unfreezing which reduces the forces which maintain behaviour as it is currently and recognition of the need for change occurs. The second stage is called Movement which is the development of new practices and the implementation of the change. The final stage is named as Refreezing which is stabilizing the changes that occurred and reinforcement through supporting mechanisms. (Mul lins, J., L., 1999) Involving People It is essential that the organisation manages its human resources in a manner that is favourable to the change process. It is important that the employees understand and support the change in order to have a smooth transformation. If the change managers can make the people involved to see the common objectives and mutual benefits that the change will bring about it helps in making the change more successful (Paton McCalum, 2000). However, each individual will react to change in a different manner. The factors that affect how individuals will react to change are manifold, namely the organisational culture, the reasons for change, factors of change, leadership aspects and organisational structure. The change management style and approach are important aspects with regards to involving the employees of the organisation. Change management requires a considerable amount of skill and previous experience on the management of the organisation. It is important to consider each individuals pe rception and attitude towards the process for it to be a success. For example during the second stage of change, BA developed tactics and programs to bring the vision of the top management-level to the bottom-line employees throughout the organisation. Thus the internal structure and systems were changed and also a permanent training center was established to promote staff training. Stakeholders It is important that the company analyses its stakeholders since the change will have an effect on them. Communication is vital to involve all stakeholders in the process so that the change is successful. It is also important to categorise your stakeholders according to their power and interest involving the change. There are some aspects regarding stakeholders and the change process that should be taken into consideration. Differentiating and grouping employees and deciding how to deal with different types, planning communication in both directions and also looking after the interests off all individuals. There are mainly four types of stakeholders, blockers, sponsors, champions and sleepers Green (2007). Blocker have high power but low level of commitment, while the sponsors have high power and high commitment. Also Champions have high energy and high commitment while sleppers have both low power and low commitment to change. For a successful change it is important to identify the stakeholders with high power and commitment. British Airways has a number of stakeholders who have various interests in the business and from whom the company expects different things. There have been conflicts between these stakeholders due to their differing interests as well as formations of coalitions. It can be observed that most stakeholders have an interest in the organisation performing well. In the above context it is important that the stakeholders are analysed according to the power and commitment grid so that change can be successful. Planning the change The change process must be planned and it is advisable to use models of change and also consider the impacts of resistance to change. Two different change models are discussed in the following section, namely the Mckinsey 7-S model and Lewins Model. The basic principle of the model is that there are seven internal aspects of an organization that need to be aligned if it is to be successful. The 7S model can be used in a wide variety of situations such as improving the performance of the company. The McKinsey 7S model contains seven interdependent factors which are categorised as hard or soft elements. Hard elements are strategy, structure, systems and soft elements are shared values, skills, style and staff. The Hard elements are easier to identify and influence while the soft elements are more difficult to manage but equally important for a successful transformation. The model depicts the interdependencies of these elements in terms of how a change in one element affects the others. According to the model the seven elements must be aligned. In the case of BA, the model can be used to identify what needs to be realigned to improve performance during other changes in the company. What ever the change is this model can be used to understand the interrelationships. Further it can be used to analyse the current position, proposed position and identify the gaps between the two. It is also necessary to adjust these elements to make sure the company works effectively. Now lets examine Lewins change model. According to Lewin, there are three stages of change in an organisation which are unfreezing, movement, and refreezing. Unfreezing Stage accordingly, the first step for BA is to unfreeze present pattern of behaviour to manage resistance. In this stage change did make an impact on individual level due to the implementation of Downsizing of Workforce policy to restructure the organisation. This policy reduced hierarchy, and allowed worked to be carried out easily thus improving performance. (Shibata., K., 1993) The downsizing was achieved through compassion. BA also introduced training programs such as Putting People First to help line managers and workers understand the change and the requirements of the industry. Movement Stage The second stage of Lewins Model is movement. During this stage BA used tactics and programs to bring the vision of the top management and line employees. In support a number of new systems where implemented. (Goodstein., D., L. Burke, W., W., 1991) Refreezing Stage In the refreezing stage the company stabilized changes by establishing systems that can establish behavioural pattern in the organisation. A new performance appraisal system based on behaviour and results was introduced to encourage customer service. (Goodstein., D., L. Burke, W., W., 1991) Resistance to change It is not easy for an organisation change its structure and business processes since any change may lead to some level of resistance by the employees. One of the main causes for resistance is the fear of the unknown and loss of what is familiar. There are four reasons of resistance from employee to organisational change including 1) Parochial self-interest, 2) Misunderstanding and lack of trust, 3) Contradictory assessments, and 4) Low tolerance for change. (Buchanan D. Huczynski A., 2004) BA tried to change behaviour by changing the management style from authoritative to participative. BA wished employees participate more in management decision but since this was unfamiliar employers would fall back to the old patterns. A tactic that was used in BA to manage resistance to change was the HR policy which included training guidelines. Such an HR policy is important in making the employees understand and react positively to change. There is also an example where resistance to change hindered the organisations goals and objectives. In an attempt to cut down cost can compete with low cost airlines BA tried implementing a new payment system and also hiring workers for lower salaries. This created insecurity among the employees which ended in a strike that cost the company in millions in 2000. Therefore handling resistance and the HR aspects of the company is vital to a successful change process.

Mount Everest, Nepal

Mount Everest, Nepal Mount Everest, Nepal All the famous mountain climbers mustve felt amazed when they went onto this mountain. Come to Nepal and see the amazing Mount Everest in person! It is just around the corner of Nepal, Tibet and China. All the mountain climbers that has came to this wonderful place has gone through an amazing experience. This colossal mountain is one of the largest wonders of the world, find out how you would react once you try to climb this mountain made by nature! You will go on an amazing trip and feel like youll never want to leave this structure of nature when you come to Nepal. Find out what people come here for and brag about once they come back from their trip. Youll do the same for sure because this place is a wondrous land of nature. Location : The things that you would find in Nepal would be Mt. Everest. It is part of the Himalaya mountain range, and on the border of Nepal and Tibet. The worlds highest peak above the sea level! It is the worlds highest most unreachable mountain. Mount Everest was formed about 60 million years ago to reach this high of a mountain. In Tibet they called Mount Everest â€Å"Chomolungma† which means mother goddess of the universe. In Nepal they call Mount Everest â€Å"Sagarmatha† which means goddess of the sky. In china they call Mount Everest â€Å"Zhumulangma† which means goddess of the sky. In 1865, Mt. Everest was named after Sir George Everest which used to be known as Peak 15. Mount Everest is right on the border of Nepal beside our friends Tibet and China. The summit of Mt. Everests ridge separates Nepal from Tibet. The height of Mt. Everest is 29,035 feet (8,850 meters) or 5 and a half miles above the sea level. The latitude and longitude of this stunning mountain is 27?9?6† North as latitude and 86?5?0† East as longitude. Climate: In the beginning of the year, the temperatures drop to as low as -76degrees Fahrenheit which is -60degrees Celsius. Glaciers cover the slopes of Everest to its base. Individual glaciers that consume the mountain are the Kangshung Glacier to the East, Central, and West Rongbuk glaciers to the north and northwest; the Pumori Glacier to the northwest; and the Khumbu Glacier to the west and south, which is filled by the glacier bed of the Western Cwm, an enclosed valley of ice between Everest and the Lhotse-Nuptse Ridge to the south. Glacial action has been the primary force behind the heavy and continuous erosion of Everest and the other high Himalayan. Other Attractions and Accommodations: Nepal offers amazing and unique sights and experiences that many of the typical traveling destinations lack. Nepal has been open to tourism for just over fifty years and has seen a rise in visitors. One of the main tourist magnets in Nepal is the beast of a hill, called Mount Everest. Mount Everest is perhaps the first thing that comes to mind when you think of Nepal. Mount Everest is truly magnificent. The summit of the mountain, which is the worlds tallest, is a goal that many climbers have looked to reach. While climbing to the top, it is an impressive goal accomplished by only those that are brave and bold enough to try. You can enjoy Everest at altitudes much lower than the highest peak. Mount Everest does not offer hiking trails to visitors. But there are many hiking routes in the surroundings of Himalayan Mountains that offer stunning views of the great mountain. You can embark on a day, week, or ten day trek up to view some of the impressive sights if you are the adventurous type. If you do go for the hike. The best time of the year to go are in the early spring and fall. While Mount Everest may be the most popular attraction in Nepal, there are many towns, cities, and countryside villages that are worth checking out too. Kathmandu is the countrys main city. It is the metropolitan capital of Nepal, and any visitor will know this when he or she steps into the bustling streets. In addition to a thriving economy, there is a place with amazingly constructed temples, shrines, and ancient palaces made in Durbar Square, located in the middle of the city. Here the tourist can engage in shopping, while viewing stunning architecture laced in Hindu charm. Most tourists will want to stay in the city for at least a night or longer because it is magnificent. There are many hotels to pick that offer a lot of accommodations. One of the more popular spots is the Hotel Yak Yeti. The Hotel Yak Yeti is on Durbar Marg, which is just east of the Royal Palace. Transportation: People would climb this mountain by riding on yaks. It is a large animal that resembles looks of a buffalo. They would bring oxygen tanks, warm clothing, food and other resources that can help them along the way. Landforms: There are sea carves on the mountain and along the way you will find valleys and seracs. Effects Of The Physical Environment On Tourism: People would ski on the mountain and have other expeditions. The people on the mountain range often pollute the air which makes the temperature warmer. It would be impossible for them to reach to peak of the mountain because they would run out of oxygen and there are many difficult obstacles along the way up. The elevation of Mount Everest increases about 2.4 inches a year which is 6.1 centimetres per year. There arent many things that got transport you when your on Mount Everest which brings the fun. You can do many snow activities there if you are planning to go. If you come to Mt. Everest, you would never want to leave or go to another place again! Carson

samy sosa :: essays research papers

  Ã‚  Ã‚  Ã‚  Ã‚  The person I am writing about is Sammy Sosa. As you may know, Sammy Sosa was one of the contenders in the home run race against Mark McGwire. McGwire won with 70 home runs while Sammy Sosa lost with 66 home runs. Even though Sammy Sosa lost he is still a very skilled player. In my report, I will describe Sammy’s life and career. I hope you enjoy it.   Ã‚  Ã‚  Ã‚  Ã‚  Samuel Peralta Montero (Sammy’s birth name) was born in the county side of Santo Domingo, Dominican Republic on Nov. 12 1968. You may be wondering why Sammy’s last name was Montero. Sammy’s father died when Sammy was only 6. The family had a lot of money when his father around. Unfortunately, one day his father got really sick, and started having bad migraines. They took him to the doctor, and the doctor said, â€Å"take him to the hospital in Santo Domingo†, but Sammy’s father refused to go. A few days later he had a another attack, and one of his fellow workers took him to the hospital. He was doing better after his family took him to the hospital, but the doctor told them that he would die in a couple of days. His family took him home so he could die in his own home. After he died Sammy†s last name was changed to Sosa. That was his mother’s maiden name. Sammy’s family changed drastically after his Father’s death. They didn’t have any money to buy food or clothes. So Sammy and his older brothers started to shine shoes, wash cars and beg for money. They didn’t get much business so the moved to Santo Domingo.   Ã‚  Ã‚  Ã‚  Ã‚  In a couple of years Sammy’s mother remarried to a man named Carlos Maria Peralta.Even after his mother got married they still continued to be poor. Sammy’s mother thought that Santo Domingo was to busy and had to many bad influences for the kids, so they moved to a town called San Pedro de Macoris. San Pedro wasn’t as busy as Santo Domingo, but it was busier than the county. It was Kind of in the middle of San Pedro and Santo Domingo. Sammy and his older brothers started to shine shoes again. There was one man that kept coming back again and again. His name was Bill Chase. Bill owned a show company in San Pedro. Bill saw how smart and persistent Sammy and his brothers

The Theme of Childhood in Oliver Twist Essay -- English Literature

How Does Dickens present the theme of childhood in Oliver Twist. This essay shows the theme of childhood in Charles Dickens in the book Oliver Twist. Oliver Twist's story begins with his birth in a workhouse. His mother dies shortly after giving birth to him, though long enough to kiss him on the forehead. As an illegitimate workhouse orphan Oliver seems doomed to a life of misery. Though deprived of education, affection and adequate food, Oliver still manages to triumph from rags to riches, when he finally finds happiness with his Aunt Rose Maylie and his guide Mr Brownlow. Oliver Twist is born into poverty as an orphan with no known family or inheritance. He is forced to be the property of the workhouse. He spends several years there where he is overworked, and suffers from exhaustion and malnutrition. Even though he is exposed to these injustices, he feels safe there, this being the only home he's ever known. Throughout the book Oliver has support from lots of different people, for example Fagin, Nancy, Mr Brownlow, and The Maylies. However Fagin’s friendship was used for Fagin’s personal gain. Oliver was exploited just as many children in Victorian Britain were. Charles Dickens was a social commentator of a period when social class was important and where lower classes were stereotyped as being evil untrustworthy crooks, and were to be avoided. Another example is the blatant anti-Semitism in the book. Fagin is constantly referred to as 'The Jew'. in Victorian times Jewish people were seen as immigrants, and people treated them with much the same discourtesy. Though in Dickensian Times racism was not a recognized form of prejudice so these comments would have been acceptable. Today it is strongly .. ...pectable old gentleman, who is later known to be Mr Brownlow. Another memorable occasion was when Sikes used Oliver's stealth and vulnerability. In one of his schemes to overturn a house; this is later discovered to be that of The Maylies. In both cases there are positive outcomes to the crimes, and they both coincidently bring about characters like Mr Brownlow, and The Maylies, who help to secure Twist's future. After carefully studying the novel Oliver Twist, I conclude Dickens tried to socially change the way children were portrayed in Britain. He acknowledged the problem and made it his duty to make a change. His efforts worked and in our times modern day care-homes replace the orphanages of Dickensian Britain. Due to Dickens writing, the workhouses were abolished. Therefore I think Dickens did very well on awakening the society to these conditions.